Free US Shipping

7–15 business days

All Sales Final

Defective item support included

Worldwide Shipping

US + international delivery

How does PulsBrush Pro work? +

PulsBrush Pro uses a U-shaped mouthpiece with soft food-grade silicone bristles that cover all your teeth at once. High-frequency sonic vibrations clean every surface simultaneously — just apply toothpaste, bite down, press the button, and you're done in about 30 seconds.

Is it better than a regular electric toothbrush? +

Traditional electric toothbrushes require you to manually move the brush across each surface — most people miss spots and don't brush long enough. PulsBrush Pro covers every surface of every tooth at once with the correct angle built in. No technique needed.

What cleaning modes does it have? +

PulsBrush Pro has multiple vibration modes so you can adjust the intensity to your preference. Start with a gentler setting if you have sensitive teeth or gums, and increase as you get used to it.

Will the mouthpiece fit my mouth? +

Yes. The mouthpiece is made from flexible food-grade silicone that adapts to virtually all adult mouth sizes. It's comfortable even for people who find traditional mouthguards uncomfortable.

Is it safe for braces, crowns, or veneers? +

The ultra-soft silicone bristles are gentle enough for braces, veneers, crowns, implants, and fillings. The flexible mouthpiece adapts around dental work without causing damage. We recommend starting with a gentler mode if you have recent dental work.

What toothpaste should I use? +

Standard white toothpaste or foaming toothpaste works best for even distribution across the mouthpiece. Avoid thick gels — they don't spread as evenly. You'll need less toothpaste than with a traditional brush.

How long does the battery last? +

A full USB-C charge takes about 90 minutes and provides approximately 15 uses — that's over a week of twice-daily brushing. Any USB-C charger works, no proprietary cables.

How often should I replace the mouthpiece? +

Every 3 months for optimal hygiene — the same interval dentists recommend for traditional brush heads. You can order replacement mouthpieces individually or subscribe for automatic monthly delivery at a discounted rate.

What does the Plaque Remover Pro do? +

It uses ultrasonic vibrations to help remove plaque, tartar buildup, and surface stains from your teeth at home. Think of it as a complement to your daily brushing — it targets the stubborn buildup that regular brushing can miss.

Is it safe to use at home? +

Yes. The Plaque Remover Pro has adjustable intensity settings so you can start gentle and increase as needed. The LED light guide helps you see what you're doing. Take your time and use light pressure — let the vibrations do the work.

How many cleaning modes does it have? +

It has 5 adjustable intensity modes so you can customize the power for sensitive areas or stubborn buildup.

Is it waterproof? +

Yes — the Plaque Remover Pro is IPX6 rated, meaning it's protected against water splashes and can be safely rinsed under running water after each use.

How do I charge it? +

USB-C rechargeable, same as the PulsBrush Pro. Any USB-C cable works — no proprietary chargers needed.

Can I use it with braces or dental work? +

Use with caution around braces, bonding, or recent dental work. Avoid using the cleaning tip directly on orthodontic brackets or wires. If you're unsure, consult your dentist before use.

What bundles are available? +

We offer several options on each product page:

Starter Kit — single product
Complete Kit — PulsBrush Pro + Plaque Remover Pro together (save $10)
Duo Kit — 2x PulsBrush Pro (save $20)
Family Kit — 3x PulsBrush Pro (save $50)

Bundle discounts are applied automatically at checkout.

Can I choose different colors for each brush in a bundle? +

Yes! If you order a Duo Kit or Family Kit, you can select a different color for each brush — Black, White, Pink, or Blue.

What's included with each PulsBrush Pro? +

Every PulsBrush Pro comes with the brush body, a pre-attached silicone mouthpiece, a USB-C charging cable, and a travel/storage case.

What's included with the Plaque Remover Pro? +

The Plaque Remover Pro comes with the device body, a pre-attached stainless steel cleaning tip, and a USB-C charging cable.

What about the free replacement mouthpiece in some bundles? +

The Complete Kit and Family Kit bundles include a free replacement mouthpiece (a $14.99 value) so you have a fresh one ready when it's time to swap.

What is the replacement mouthpiece subscription? +

For $9.99/month, we'll ship a fresh replacement mouthpiece to your door automatically. Dentists recommend replacing your brush head every 3 months — our subscription makes sure you never forget.

Can I cancel my subscription anytime? +

Yes, cancel anytime with no fees or penalties. Just email us at support@trypulsbrush.com or manage it through your account.

Can I buy replacement mouthpieces without subscribing? +

Absolutely. Individual replacement mouthpieces are available for $14.99 each in our shop. The subscription is optional and just saves you money.

How long does shipping take? +

Orders are processed within 1–3 business days. US delivery takes 7–15 business days. International delivery takes 14–28 business days. Delivery times may vary by location and carrier.

Do you ship internationally? +

Yes — we ship worldwide. International shipping rates are calculated at checkout. International customers are responsible for any customs duties, taxes, or import fees imposed by their country.

How do I track my order? +

You'll receive a shipping confirmation email with a tracking link once your order ships. Tracking may take 24–48 hours to update after the confirmation email.

My order hasn't arrived yet. What should I do? +

If your US order hasn't arrived within 21 business days, or your international order within 35 business days, contact us at support@trypulsbrush.com and we'll investigate immediately.

What is your return policy? +

All sales are final. Due to the personal hygiene nature of our products, we cannot accept returns, exchanges, or issue refunds once an order has been placed and shipped.

What if my item arrives damaged or defective? +

Contact us at support@trypulsbrush.com within 7 days of delivery with photos of the issue. We stand behind the quality of our products and will work with you to resolve it.